Terms & Conditions
Advance Purchase Terms
Bookings cannot be cancelled free of charge once booked. Full amount will be charged and cannot be refunded.
Please always check the terms & conditions relating to your specific booking.
Check-in time is 15.00 PM
Check-out time is 11.00 AM
All children under 2 years stay free of charge when using existing bedding.
Baby cot is available upon request, charge of GBP £7.00 per night per person for cot.
Maximum capacity of baby cots in a room is 1.
Supplements will not be calculated automatically in the total costs and have to be paid separately to the hotel.
Reservations
Bookings will only be undertaken when providing credit card details, valid until the date of departure from the hotel. This credit card information will be used to guarantee your bookings.
Completing your reservation form does not guarantee the reservation. The hotel will send you confirmation of the reservation by email or fax with your unique booking reference number attached. We will not take responsibility for your arrival at the hotel without our/your booking reference number.
Smoking
In accordance with legislation that came into effect on 1st July 2007, the hotel provides a 100% smoke free environment. Should any guest(s) not respect this law and chose to smoke within a bedroom, the hotel reserves the right to charge a room recovery fee of up to one nights’ accommodation. We do provide a private outdoor terrace for our guests as our designated smoking area.
Terms & Conditions of Use
We advise all guests to carefully read our terms and conditions prior to finalising their bookings. Once you have made a booking with us you accept and agree with all terms and conditions. These terms and conditions are all standard to the industry. We reserve the right to add, alter or amend these terms and conditions at our discretion without notice. Please check these terms periodically for changes.
Pets
Pets are not allowed.
General Cancellations
Bookings can be cancelled free of charge 48 hours prior to arrival of the first day of your reservation. 1 night charge will apply in case of non-arrival.
Before or at the time of collecting personal information, we will identify the purposes for which information is being collected.
We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law.
We will only retain personal information as long as necessary for the fulfilment of those purposes.
We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned.
Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date.
We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorised access, disclosure, copying, use or modification.
We will make readily available to customers information about our policies and practices relating to the management of personal information.
We are committed to conducting our business in accordance with these principles in order to ensure that the confidentiality of personal information is protected and maintained.